Wednesday, March 28, 2007

Hi Gang… We had a wonderful time this weekend visiting our kids in the Raleigh area.  Now I’m back to it, sitting at a dock in Baltimore waiting on a live unload.  Hope you’re all doing well… 

  • Date(s): 3/20 to 3/21
  • From/To: York, PA to Dublin, GA
  • Mileage: 720
  • Cargo:  Recycled Paper

I’ve run this same load before, and as always it was nice to get a run back to the south.  The only event of note was the citation issued by the Virginia State Trooper at a weigh station in VA.  They had an officer standing behind the scales checking tires as you pulled on, and I had a couple on the trailer that were in bad shape.

When I pretripped the rig that morning I noticed one trailer tire that was well worn, but it looked to me that it would be OK for a few more miles.  On the other side of the trailer the tires looked new.  What I didn’t do was pull the trailer forward a few feet to check the side of the tires that was on the ground.  Had I done so I would have seen the two huge flat spots worn past the steel belts and into the cord.  It was obvious that someone had drug the trailer with that hub locked and had ruined two tires.  I don’t see how a driver could do this much damage without knowing it.

But while the tires were bad enough to warrant a citation (and fine), the nice officer sent me on my way without worrying about when/if I would have them fixed.  I suppose that shows exactly where their priority lies.  I contacted SEM before leaving the weigh station and arranged to have the tires replaced at the first available stop on my route.  They looked bad enough to me to be dangerous, and had I seen the damage when I picked up the trailer I wouldn’t have pulled it at all until they were replaced.

I was happily surprised when my STL forwarded the citations to Green Bay to be paid, and since there was no moving violation or license points involved there was nothing more said about it.  She even volunteered that she wouldn’t have thought to check the bottom of an otherwise ‘good’ tire either.

  • Date(s): 3/21 to 3/22
  • From/To: Garden City, GA to Charlotte, NC
  • Mileage: 345
  • Cargo:  Lawn & Garden Merchandise

Garden City is a suburb of Savannah, and is where a major shipping port is located.  I’ve only been to sea ports a couple of times, and between the extreme security and sheer volume of cargo being moved about each turned out to be a frantic exercise in dealing with utter chaos.  This trip was no different, but at least I was expecting the worst and that made the ordeal a little less stressful.

Once I had the load I headed up I-95 a few miles before finding a place to spend the night.  The next morning I had a pleasant drive to Charlotte, dropped the loaded trailer for relay, and headed off for a much anticipated four days at home.

  • Date(s): 3/27 to 3/28
  • From/To: Charlotte, NC to Baltimore, MD
  • Mileage: 410
  • Cargo:  Oregano

Coming off my TAH I was as cranky as usual, and another load heading up the I-95 corridor didn’t help much.  The TA truck stop right at my exit in Baltimore where I spent the night was a real rat hole of a place as well.  Anyway I survived the night, then sat for a live unload the next morning before heading out on my next load.

Tuesday, March 20, 2007

Hi everyone… I’ve gotten several loads in a row with ‘extra time’ built in.  After talking to several other drivers it seems to be pretty common.  I guess freight is a little ’soft’ right now, as the company has been saying.  From what I hear there’s usually a busy season beginning soon… we’ll see.

  • Date(s): 3/15 to 3/16
  • From/To: Dayton, NJ to Shelby, NC
  • Mileage: 607
  • Cargo:  Wax

Another drive down the I-95 corridor, and thanks to the next load an unexpected night at home!

  • Date(s): 3/16 to 3/19
  • From/To: Charlotte, NC to Concordville, PA
  • Mileage: 548
  • Cargo:  Plastic bottles

Another load with plenty of ‘extra’ time built in.  I had to drive to York, SC (30 miles away) on Friday afternoon to pick up an empty, and since the pickup was scheduled for Saturday afternoon I spent the night at the Charlotte OC (in other words, home).

The pickup went smoothly enough but took several hours.  The delivery wasn’t scheduled until Monday morning, and with only one day’s drive to get there I spent another night at home.  These surprise home visits are great, but frankly if I’m going to be a truck driver and paid by the mile I’d rather be loaded and driving.

  • Date(s): 3/19 to 3/20
  • From/To: Logan Township, NJ to Camp Hill, PA
  • Mileage: 143
  • Cargo:  Plastic Containers

This had a live unload scheduled for the next day, and since the customer wouldn’t allow an early delivery I ended up waiting an extra day with the load.  Fortunately I was near the Carlisle OC so I spent the night there.

Saturday, March 17, 2007

Wow, have I gotten behind on posts!  Sorry gang…

  • Date(s): 3/5 to 3/6
  • From/To: Owatonna, MN to Plano, IL
  • Mileage: 441
  • Cargo:  Pet Food

Yet another live load followed by a live unload, both with appointments.  At least the appointment times were reasonable and could be made without problem, or so I thought.  Owatonna was only a little south of Minneapolis, and I found the shipper and got my load with no problem.

I pulled in to a little stop on I-90 in New Lisbon, WI for the night with only about 3 1/2 hours left to drive for an 11 am appointment tomorrow.  I turned in confident that I’d have an easy day.  When the alarm went off the heater was still churning away and I was nice and toasty.  Problem was the dome light wouldn’t come on, indicating that the LVP had activated.  From what I had been told this should have also shut off the heater.

My first concern was whether the engine would crank, and sure enough the battery was drained far too low to produce anything more than a sad growl when I turned the key.  So much for the mechanics assurances…

I made the now too familiar call to SEM at ~5:30, and after a number of status checks from myself and Adam, one of the STRs on my board, the road service truck arrived ~11:45.  We got the truck running in short order and by 12:30 I was finally on my way to Plano to deliver the load.  Adam had contacted Customer Service for me and got the delivery changed to a drop, and changed the appointment time to ‘as soon as you can get there’.

The delivery was only ~75 miles from the Gary, IN OC, so Adam arranged to have me dispatched there for maintenance as soon as I was done with this load.  After arriving there ~7:30 pm I had a talk with the Estimator and learned that the Webasco heater isn’t included in the LVP circuit, however it does have it’s own low voltage protection and will shut off if the battery it’s connected to drops below a certain level.  Therefore, as the mechanic in Des Moines said, the heater should not drain the batteries to the point of not being able to crank the engine.  In fact, there supposedly is no way I can drain the batteries with any accessories, so there is in fact something wrong with the truck. The Estimator wrote my truck up and said they’d get to it ~9am tomorrow, so I had a nice hot shower and dinner in the OC and turned in for the evening.

The next morning the truck was in the shop by 9 as promised.  I was paged and told it was ready ~3 that afternoon after they replaced all 4 batteries, repaired a cable at the altenator, and (surprise!) put on 8 new drive tires.  I updated my STL and sent in a fresh MAC 18, then settled back to await my next load.

By the way, while I was waiting on the truck I spoke with my STL about running out of gas last Saturday.  Turns out that is counted as an incident and therefore I’m no longer eligible for my bonus this quarter…again.  She said it was automatic and no extenuating circumstances would be considered, so I let it go at that.  Oh, did you notice I said “she”?  The STL on our board was suddenly changed.  There hasn’t been any sort of announcement yet as to what’s going on, but Adam (STR) told me about it last week.

  • Date(s): 3/7 to 3/8
  • From/To: Gary, IN to Livonia, MI
  • Mileage: 224
  • Cargo:  Pre-recorded Home Entertainment Products

Picked up a relay at the Gary, IN OC that had a live unload appointment for 5pm on the next day, and since the drive would only take ~4 1/2 hours I ended up spending another night there.  When I checked to see if the trailer had arrived I was told that it had, but was due for a PM and wouldn’t be released until that was done.  This is something that the driver who dropped it should have taken care of but obviously didn’t.

I next stopped in at the Estimators desk to see if they’d get the PM taken care of overnight, and they said they would be happy to. The next morning when I checked in at the Driver Services desk to pick up the trailer it still hadn’t been done, so I got to babysit the thing until they could get to it.

All of the wasted time sitting at the OC the last couple of days netted me a 34 hour restart that I didn’t need (or want).  Guess that’s my punishment for my truck breaking down.

  • Date(s): 3/9 to 3/11
  • From/To: Troy, MI, Perrysville, OH, and Lancaster, OH to Newnan, GA
  • Mileage: 839
  • Cargo:  Store Merchandise

This was a first for me; a three stop pickup.  All three were live loads (of course) and all three had appointment times, but the times were actually planned to allow for both travel time and fit within my 14 hour clock (barely).

The first pickup was at 9am in a suburb of Detriot so there was a bit of center-city commuting traffic to deal with, but all went well.  The second was in a small town about half way between Akron and Columbus, and went as smoothly as the first.  The last was a few miles southeast of Columbus and at first went better than the first two; I was loaded and waiting at the shipping office for the Bill of Lading within a half hour of arriving.

Then we looked at the paperwork and discovered that they had put the wrong load on my truck, so it was back to the dock for an unload and reload.  Unfortunately the reloading process took much longer than the original load, so by the time they finished I was out of hours and ended up spending the night in their lot.

On Saturday morning I got an early start and drove as far as the Atlanta OC before stopping for the evening.  On Sunday morning I made the delivery in Newnan, less than an hour’s drive from Atlanta.

  • Date(s): 3/11 to 3/12
  • From/To: Atlanta, GA to Summerville, SC
  • Mileage: 302
  • Cargo:  Recycled plastic

After delivering the last load this came in; pick up another relay at the Atlanta OC and deliver it the next day.  The load was nothing special, but the driver(s) who relayed it ignored the fact that there were repairs needed and scheduled maintenance due on the trailer (again).  Therefore, as a few days ago in Gary, I ended up waiting most of the rest of the day for maintenance to finish the trailer.

They got through with the maintenance just before 5pm, but there was an extra problem.  The repairs on the box couldn’t be made until it had been unloaded.  The outcome was that I ended up delivering the load on Monday, then driving the empty trailer to Charlotte for repair.  Strangely the timing worked out just right and I got to spend the night at home.

  • Date(s): 3/13
  • From/To: Brevard, NC to Charlotte, NC
  • Mileage: 240
  • Cargo:  Consumer Goods

This was waiting when I got in on Tuesday morning; pick up an empty trailer at a church in Charlotte (?), take it to Brevard for a live load, then bring it back to the Charlotte OC to drop for relay.  I’ve stopped asking…I just did it and was happy to spend another night at home.

  • Date(s): 3/14 to 3/15
  • From/To: Lexington, NC to Edison, NJ
  • Mileage: 568
  • Cargo:  Consumer Goods

This is getting old; once again I went to pick up a trailer (this time an empty) and the previous driver had dropped it without reporting that it was unusable.  The first clue was when I tested the brakes and found out it had none.  There was no report on record in maintenance, so I had them write one and went looking for another empty trailer.

The delivery was dated two days out but it would only take a day to drive to Edison.  Fortunately the Load Advance team was able to move it back a day.  It was an otherwise uneventful load.
 

Wednesday, March 7, 2007

Im waiting for my truck to be fixed at the Gary, IN OC, so I thought I’d answer another few questions…

Mike in Virginia wrote:

“I was wondering a few things. Daily routine – fairly predicticable or really out of your control (sleeping, eating, etc)? Job Satisfaction and Stress – compared to the ’standard’ workplace?Money – January looked like (approximating) 20 days driving, 8047 miles, 2012 miles weekly, $563 weekly. Is this accurate? January is supposed to be a ’slow’ month in the industry; was it for you? I know you were doing little hops not long hauls. Do you expect improved miles / pay?

Do you see and chat with other Schneider drivers? Can you relate some of their stories?

Hope you are well. Thank you for the site.”

Daily routine – fairly predicticable or really out of your control (sleeping, eating, etc)?”

Seldom out of control, but not always predictable either.  I don’t seem to have any problem sticking loosely to a daily routine, but it takes a little planning, and it can potentially affect your miles (and money).  The HOS rules (14 hour day, 10 off) naturally help you stay close to the same start and end times each day unless you have a long run where you can actually drive 11 hours before the 14 is up.

Normally I like to stop for the evening by dark and get started the next morning an hour or two before dawn.  This usually means I take roughly 12 hours off for my DOT break.  If I wanted to maximize my miles I’d drive until I reached the 11 or 14 hour limit (whichever applies), take 10 hours off, and start back driving without regard for the time of day.

One thing I am fairly strict about is stopping during my 14 hour work day; I don’t.  If I take time for meals it’s either before starting my day or after I stop for the evening.  Eating during the day is usually a pack of crackers or other snack type food, and of course the ever-present Gatorade.  Obviously details of your load, such as appointments and/or time windows on either end, will dictate when and how long you run.  But I think more than half the time you can work out whichever scenario you want.

Job Satisfaction and Stress – compared to the ’standard’ workplace?

That’s a tough one to answer, mainly because what I find stressful you may find fun, and vice versa.  And for new drivers I think it depends on how realistic your expectations are.

Personally I find that I have to take satisfaction in reaching my personal goals on a daily basis, because I can’t depend on anybody else to recognize that I’ve busted my butt to get the job done, and done well.  Not that my support personnel (STL, etc.) aren’t encouraging, it’s just the nature of the job.  You spend the majority of your time alone, and many of the folks you do come into contact with during the day seem to be against you. Shippers and receivers often act like truck drivers are dirt, and too often other drivers will whine and complain at you over the CB at the slightest inconvenience you’ve caused them on the highway, whether real or imagined.  And then at the end of the day, when the only thing you want is a place to park and get some sleep, you find that the same authorities who insist that you stop could care less whether there’s enough places for you and all your fellow drivers to do so safely.

The short answer; there’s not a lot of job satisfaction compared to other jobs I’ve had, but the stress level can be just as high if you let it.

Money…

Your figures are fairly accurate as far as mileage pay, but there are other payments included.  You do get paid for things such as: delays (over an hour), short loads (under 50 miles), live loads and unloads, and a few others.

I have seen an increase in the miles of my loads, and hopefully it will continue to grow. However part of the ‘problem’ with my short loads is directly related to my answer to your first question.

From what I understand you are rated by the average number of miles you drive a week, and are loaded accordingly.  In other words, the harder you run the more you’re given. Since I haven’t aggressively run every possible hour I could I haven’t gotten my average as high as it could be, and therefore haven’t gotten loads as long as I might have.  A driver with more ‘drive’ would probably do a little better.

Do you see and chat with other Schneider drivers? Can you relate some of their stories?

I do see other Schneider drivers and do have the opportunity to chat, but frankly I seldom do so.  Again this is a personal thing; while I do enjoy personal interaction with others, I’m afraid I’m not very tolerant of others.  In other words, I don’t get a thing out of participating in bitch sessions or trading war stories with a bunch of blowhards. Sometimes I bump into an interesting driver who will exchange experiences in a casual and entertaining manner, and those brief conversations I do enjoy.

Thanks for taking the time to write, Mike.  I hope I’ve been able to answer your questions, but if not please feel free to dig a little deeper and I’ll try to help where I can.

Wednesday, March 7, 2007

Hi everyone… hope you’re well and happy.

This tour has been a little challenging so far, so prepare yourself to hear (er…read) a bit of complaining.  And because of that I need to say this; I write these posts as ‘real time’ as possible, and usually I’m under the influence of whatever emotions the events have produced.  As I reread them for this posting I feel the need to remind the readers that all in all things are going pretty well.  My weekly mileage is creeping up, I couldn’t ask for better support from my STL and staff, and though the weather is cold and depressing I remain healthy and in good spirits (most of the time).

 Of course being away from Terrie and the rest of my family is depressing, but they are amazingly supportive folks and provide the encouragement I need to continue.

  • Date(s): 2/26 to 2/27
  • From/To: Charlotte, NC to Mehoopany, PA
  • Mileage: 596
  • Cargo:  “Consumer Goods”

Not a bad load for coming off TAH, but leaving again was still tough.  My Monday started by meeting my STL at 8am to get a truck assignment since my old one had aged out (2003 w/ 689,000 miles) and was removed from service.  He gave me the new truck number and out I went out on the lot to find it.

I found it all right, and to say it was a piece of junk would be an understatement.  It was filthy inside and out, the exterior was more beat up than my old one, and the battery was dead.  Now I realize that new guys, particularly those that run solo, don’t exactly get the best or newest equipment, and rightly so.  And all of the problems with this truck could be taken care of with a little work, which I have no problem with either.  But I feel that I’ve been doing a pretty good job for Schneider so far and to be presented with this piece of crap as a replacement was a slap in the face.  Besides, I was already in a foul mood because of having to leave home again.

So I walked back into the office and said thanks but no thanks and that I’d just keep my old truck rather than be punished with that ‘new’ one.  Of course that couldn’t be done, but they were sympathetic and did come up with another truck that, while just as old, was in much better shape.  Whoever turned it in had taken the time to first clean it well, and I appreciated that very much.  It was only a year newer than my old one (2004) and has 530,000 miles on it, but it is still an upgrade.  After all, this one has a Wabasco heater!

I took a few hours to load my junk in the truck and connect the radio and computer, then I was off with my load.  I’d have to spend whatever spare time I had in the next week or two getting completely moved in and settled. Otherwise there was nothing special about this trip; just another ride up  I-77/I-81.

  • Date(s): 2/27 to 3/2
  • From/To: Chester, PA to Tulsa, OK
  • Mileage: 1427
  • Cargo:  Paper products

Great mileage on this one; wish they were all like this!  I had to play the usual game of “find the empty” on Tuesday afternoon and was finally sent to Wilkes Barre for one.  The delivery date/time was tight on this load (3/2 at 8am) so I tried to get to Chester to make the pickup that evening, but ran out of hours and had to stop for the night instead.

I arrived the next morning only to find out the load wasn’t ready yet, so I dropped my empty and waited.  About 4 hours later they finally had it ready, in the same trailer I had just dropped!  The wait didn’t exactly help the tight schedule, so I hit the road and got as far as Hebron, OH before shutting down for the night.

Thursday was a long day of driving starting as soon as my 10 hours were up.  I made it to Strafford, MO by evening and shut down for 10 hours again.  Early Friday I finished the trip and arrived on time.  This was supposed to be a live unload, which was the reason for the appointment, with a 4 hour estimated duration.  However when I arrived they were swamped with incoming loads decided to have me drop the trailer instead.  Oh well, I suppose it was at least a good exercise in making the best time possible.  I sent the appropriate messages on the QC and waited for my next load.  By the way, in order to save half an hour (time was that close) I skipped a fueling stop on Thursday after calculation I didn’t need it to reach my destination.  More on that wise decision later…

  • Date(s): 3/2 TO 3/5
  • From/To: Tulsa, OK to Bloomington, MN
  • Mileage: 668
  • Cargo:  Paper products

Ever played hurry up and wait?  After rushing to get the last load to Tulsa for an 8 am live unload (that turned out to be a drop) I ended up waiting about an hour and a half for my next (this) load.  It’s coming from the same shipper and was supposed to be loaded and ready to grab.

When I walked in to the shipping office to get the paperwork I found out that the load wasn’t ready and probably wouldn’t be for a couple of hours.  Oh well, I was expecting to be here a while on the last load so waiting was no problem.  Besides, the delivery was specifically scheduled for Monday and couldn’t be moved up which left me plenty of driving time.

So all was set.  They told me which door the trailer was in and I coupled to the trailer and waited.  Around 4pm they finally started loading, and shortly afterward another Schneider driver wandered over and said “Whatcha gonna do ’bout that big hole in the trailer?”.

And sure enough there was about a 4″ x 6″ hole in the front upper corner of the box.  It was so obvious that I wondered how I could have missed it.  It’s possible that the forklift operator did it when they started loading (the truck shakes around so much anyway as they load I wouldn’t have noticed the extra punch), or maybe I was just that slack when I did the pretrip on the trailer.

Initially the shipper and I agreed that they’d put a patch on the hole and make a note on the Bill of Lading.  But being a new guy (and a little paranoid) I decided to give my STL a call to make sure that plan was OK with him.  He also did a CYA and called Customer Service, who in turn called the customer, and when all the calls were over they decided the load needed to go on a different trailer.

So I disconnected, the shipper came up with another empty, moved the cargo from the other trailer, and a few more hours later I was finally on my way.  Initially I was worried about my 14 hour clock running out, but it turns out that I’d been there over 10 hours anyway and that counts as a DOT break.

I drove to the truck stop around the block and spent the night, and the next morning I was raring to go.  Fuel was becoming an issue since I had skipped my last stop, and in spite of me reporting ‘0′ for available fuel, Schneider’s ‘fuel solution’ had me driving ~100 miles to the next authorized fueling location.  After some quick calculation with the figures from the fuel shown as used so far and my current mileage it looked like I could make it with a little to spare.  And to help matters more I was now pulling a load that was 3,000 pounds lighter than the previous one, meaning I should be getting a touch better mileage.

And about an hour later I learned that fuel calculations in my ‘new’ truck varied somewhat from my old one as I coasted to the shoulder of I-44 in Oklahoma.  I called SEM and, after a 45 minute wait in queue, got them to call someone to bring fuel.  After waiting another hour or so I had 20 gal. of diesel delivered and was once again on my way.  Next stop was at a Petro truck stop 25 miles down the road for a tank of fuel.

While waiting on the side of the highway and monitored the CB I found it comforting that a number of drivers called me to see if I needed assistance.  I thanked each one as I responded that help was on the way, and for the first time since beginning this adventure I truly felt I was part of a brotherhood of professionals.  Thanks to every driver who cared enough to check, and to those who would have if they hadn’t already been in range and heard others ask.

Unfortunately, as is always the case when dealing with people, there were a couple of drivers who not only didn’t care that I had a problem, but felt compelled to blurt out a nasty jab or two at the ‘dumbass’ Schneider driver.  I sincerely hope someday when they find themselves in the same situation they receive kinder treatment from their fellow drivers.

Fine, I said, now I know not to figure fuel as close in this truck.  As I continued on my merry way, still with plenty of time to make the delivery appointment, the truck once again demanded my attention.  This time it started slowing on uphill grades as if I had a full load, and the ‘check engine’ light started coming on from time to time.  I was only a couple of hours away from the Des Moines OC, so I decided to press on.

Once I got to Des Moines, the mechanic on duty at the shop wrote up my truck and said that they MAY be able to get to it tomorrow, but no promises.  Since I was only ~4 hours away from the delivery location I still wasn’t worried about time, so no big deal yet.  The next morning I checked in at the shop and they decided that all I needed was a new fuel filter, so they swapped it right away and off I went again.  Oh by the way, while the mechanic was working I asked him several questions about the truck, including whether the Webasco auxiliary heater ran through the LVP (low voltage protection) circuit.  He assured me that the heater would not kill the battery and I could run it all night without worrying about cranking the next morning.  Stay tuned for more on that…

Monday morning I did arrive in Bloomington to finally deliver the load.

  • Date(s): 3/5
  • From/To: Blaine, MN to Fridley, MN
  • Mileage: 40
  • Cargo:  Paper Rolls

These short little loads are a little annoying, but I suppose we all have to take our share of them.  I was in Bloomington, which is on the south side of Minneapolis, and had to pick up a relay load in Blaine, which is on the north side.  Then make a 9 am appointment in Fridley, which is also on the north side.  Not really a huge problem, but rush hour traffic made is close and I arrived just in time.

It didn’t help that the young forklift operater that directed the unload was a nasty little smartass… hopefully he’ll grow up before some truck driver with less will power decides to help him along.